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Typical Characteristics

Pre-litigation disputes conflicts

Entire Organization or Subgroup of Interests

Can address systemic or repeating conflicts 

Benefits of an External Ombuds

balanced scales


Clients are confident that the ombuds is not conflicted by internal politics

guy meditating

Peace of mind

Internal staff can focus on their jobs or an event instead of having to do double duty on issues possibly outside of their expertise

graphic representation someone putting b

Representation of  subgroup interests

Subgroup interests (particularly of marginalized groups), such as customers, conferences, faculty, and students, are specifically represented 

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