Jennifer Yeh founded Big Little Insights based on her process and subject-matter expertise on social identity issues. Big Little Insights takes a holistic, multi-disciplinary, and enterprise-approach to provide process services in an integrated manner. Jennifer has been trained and certified in a variety of processes, such as mediation, facilitation, coaching, change management, arbitration, and restorative justice.
Through Big Little Insights, Jennifer brings her expertise to assist clients in addressing social identity issues as they progress through the Big Little Insight’s proprietary methodology. This methodology draws inspiration from the fields of expertise in which Jennifer has gained over the past 20 years, such as psychology, political science, policy, humanitarian relief, human rights, government, international affairs, and law.
Jennifer’s subject expertise on social identity issues includes but is not limited to psychological research on bias, peace efforts for ethnoreligious armed conflicts, and negotiation instruction in conflict areas. She has investigated discrimination complaints, worked in contract compliance, and provided policy and legal advice related to policy, regulatory, human rights, and discrimination matters. Jennifer has a clear understanding of the dos and don’ts of working with the federal government. Jennifer has experience in both public and private sectors, such as tech, health, government, and NGOs/IGOs.
Jennifer holds dual Bachelor of Science degrees in Brain and Cognitive Sciences and in Political Science along with a minor in Applied International Studies from the Massachusetts Institute of Technology (MIT) and a Juris Doctor from The George Washington University Law School.
Jennifer has certificates in Organizational Behavior and in Diversity, Equity, and Inclusion in the Workplace. She has been trained and/or certified in mediation, coaching, group facilitation, arbitration, and restorative justice. Jennifer is an International Coaching Federation (ICF) certified coach with training in the following areas: conflict, Neurolinguistic Programming (NLP), life, career, and executive coaching. She is also a PROSCI certified change practitioner.