Our Philosophy: Proactive, Fair, Growth-Minded, and Inclusive Dialogue
We believe don’t have to face sensitive, uncomfortable, or controversial interpersonal situations alone. We believe in being proactive (not reactive) and engaging in open dialogue. Even if it means making mistakes along the way, we encourage persistence to do right by and be fair to others and ourselves, especially in the face of challenges.
Why We Are Here
We saw that many struggle with a way to deal with difficult interpersonal challenges, often involving many stakeholders and controversy or conflict. We saw that people craved a way to make a difference but felt paralyzed by overwhelm, confusion, or lack of knowledge, often resulting in checkbox, surface-level actions that lead to greater feelings of powerlessness or frustration at the futility of their actions. We knew there was another, more effective way to handle deep-rooted issues – one where caring for others and valuing stakeholder input matter. We wanted to give people an alternative (using our expertise, research, and evidence-based methods) to move the needle in handling the toughest problems.
Facing Challenges Together: A Different Way Forward
Sensitive interpersonal issues (especially those involving bias, polarization, or conflict) or very complex organizational or cultural challenges can leave leaders and organizations feeling overwhelmed or unsure how to respond. Without the right expertise, the reaction can be paralysis or counterproductive actions.
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Big Little Insights offers a path to transform your relationships, communication strategies, conflict resolution processes, and overall organization across diverse cultures, values, and social identities.
What We Do: Empowering Effective Change, Communication, and Deep Thinking
We help turn fear, uncertainty, and resistance into opportunities for growth, resilience, and empowerment.
We specialize in helping clients effectively manage various types of differences:
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Social Identity & Values: Bridge gaps across diverse social identities (e.g., disability, race, religion/faith, gender/sex, national origin, age, color) and value systems with improved understanding and communication. Resolve and manage conflicts related to these social identities or protected characteristics, such as discrimination complaints.
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Adapting to and Navigating Change: With change brings resistance to change and doing things differently. Navigate transitions and uncertainty by gaining clarity about how to proceed and leading or helping people to embrace the change.
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Interpersonal & Team Dynamics: Build cohesive, productive teams. Improve relationships, communication, and collaboration with others (within teams and groups).
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Cross-Cultural Communication: Enhance understanding and interaction across cultural divides, whether cultures of different countries, identities, or political persuasions.
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Organizational Culture Transformation: Reshape organizational systems and culture for healthier organizations: cohesion, better functioning, increased productivity, and improved morale. Big Little Insights empowers organizations to make informed decisions, achieve strategic goals, resolve conflict constructively, build cohesive teams, and foster meaningful relationships.
How We Work: People, Strategy, and Method
Transform the way you treat and relate to all of your stakeholders.
Align your actions with your goals and values
Coaching, conflict resolution, change management, facilitation, organizational development, and restorative justice.
Our approach integrates three key elements:
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People: Transforming how you treat and relate to all stakeholders.
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Strategy: Aligning actions with goals and values by focusing on the four Cs: conflict, communication, culture, and change.
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Method: We offer a variety of customized services tailored to your specific needs to obtain the outcomes you desire. We also provide a variety of services to meet you where you are with the amount of time (short-term to full commitment), resources, and effort you wish to commit to reach your goals and fulfill your needs. For more information about our services, visit our Services page.
Why Big Little Insights? Our Differentiators
We provide the support needed for clients to thrive, regardless of the circumstances. Our approach stands out because it is:
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Holistic: Sometimes the solution becomes a problem unto itself because it is short-sighted or creates another problem if people do not have foresight and look at the big picture. Unlike many others, we address the needs of the whole client.
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Comprehensive: Sometimes complex problems require complex solutions: a wide range of tools, approaches, and services to address all aspects of a client’s needs. Address the root of your issues thoroughly so that you do not need to repeatedly return because you are only addressing surface-level issues or applying a band-aid to a hemorrhage.
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Practical: Gone are the days of futile efforts. Tangible, practical, and useful takeaways that clients can apply in their everyday lives and operations. Addresses cutting-edge and current topics, such as AI.
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Customized: Tailored specifically to your unique situation and goals.