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Dealing with Differences

We empower you to create and maintain sustainable systems, cohesive teams, meaningful connections, & open minds

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Transform your organization, relationships, communication, and conflicts across cultures and values with Big Little Insights.  Many leaders do not know how to address sensitive, interpersonal issues, especially bias and conflict. Especially when they do not have the expertise to address these issues, leaders often react in destructive ways, such as by putting their heads in the sand until the situation blows up in their faces, throwing box-checking training and communiques at employees, or squashing the opposition into submission.  Big Little Insights empowers organizations to make decisions, achieve goals, resolve conflict, transform organizational culture, and relate in a meaningful way.


We address issues related to differences, such as disability, race, religion/faith, gender/sex, values, cultures, beliefs or world views, and approaches to conflict and change.

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Conflict Resolution

Would you like a mediator to help you settle a discrimination complaint or lawsuit? Would you like assistance in resolving a cross-cultural conflict?  Do you know how to address a global conflict that has seeped into your company's operations?  


Does your company wait until its issues become explosive or the environment toxic before dealing with them?   Are your leaders and stakeholders prepared and equipped to navigate difficult and scary interpersonal issues?

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Does your company build artificial intelligence (AI) products? Are you aware of how bias is or can be incorporated in your products? Do you need help figuring out how to eliminate bias in your AI algorithms and products?

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Diversity, Equity, and Inclusion (DEI) Implementation

Have you hired the staff and done the yearly sexual harassment training, but you still are not reaching your DEI goals?  Do you need help figuring out how to integrate DEI into the DNA of your organization?  Move past performative diversity and transform organizational culture. 

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DEI Corporate Governance

Is your company repeatedly reacting to the same problems related to discrimination or conflict?  Does your organization have a system that deals with the root cause of issues so you are not reinventing the wheel each time?  If you have a system, is it a patchwork system that never worked very well from the start?  Does your company have a systematic way to address equal pay and accessibility issues?

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Change Readiness

Before setting yourself up for failure, discover whether you and/or your organization are ready, able, and willing to implement change around DEI, anti-discrimination, or culture change efforts and what needs to happen to make sure you are ready for such transformation.   

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Decide What you Stand for

In an increasingly polarized  world, your company may have a hard time deciding what to do and what stance to take on complex sociopolitical issues.  Are you afraid to deal with sensitive social issues, such as those related to discrimination, politics, or other potentially controversial issues?  Decide or figure out a path that aligns your company's values and goals. 

Workshops & Programs

Workshops & Programs

Interested in learning more about how the Big Little Insights methodology can be applied to situations?


Big Little Insights facilitates dialogue, encourages deep thinking, helps uncover gaps, and spurs movement toward action by providing coaching, mediation, facilitation, and other services.

  • For more information about our services, visit our Services page. 

  • For more information about the Big Little Insights approach to our services and why you should choose Big Little Insights, please visit the Approach page.


We empower you to 

  • Attain tangible results

  • Design and implement sustainable solutions

  • Resolve conflict

  • Navigate difficult decisions, topics, and situations

  • Create positive work environments


  • Remove barriers for employees, customers, and others stakeholders
  • Decide where you stand and what to do about it
  • Engage in dialogue
  • Listen to yourself and others

For more information about the benefits and potential outcomes to you, please visit the Approach page.

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" ...we got at the heart of my frustrations –  in a very short time."  

Jean I., Product Manager, IT/Enterprise Software Industry 

By partnering with Big Little Insights, organizations can transform their relationships internally and to others outside the organization, and elephants in the room become more approachable.

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